Please note, if you use WEBSKAN Freemium or Premium, you are both the Account Holder and End User of a WEBSKAN service account. If you use WEBSKAN Business, the Account Holder is the Customer who has contracted with WEBSKAN as defined in our WEBSKAN Business Agreement and the End Users are the individuals whose user accounts are linked to that WEBSKAN Business account. You can find these and other defined terms used in this policy in our Glossary at the end of this page.
This policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.
- What information does WEBSKAN collect and receive?
We built WEBSKAN to help you remember and organize the Web. That means you can input, upload, or store in WEBSKAN any text, images, and other data that you choose (collectively, “Content”).
We also collect and receive the following types of information:
- Basic subscriber information. To open your account and process payments, we collect and receive basic information like your email address and, depending on how you purchase a subscription to WEBSKAN Premium or WEBSKAN Business (each a “Paid Service”), your billing address and other payment information.
- Location information. We collect the IP address you use to connect to the Service. This helps us localize the Service for you.
- Device information. We collect information about the number and type of devices you use to connect to the Service, as well as information about the operating systems on those devices (e.g., iOS, Android, Windows) to ensure the Service works as expected for you.
- We also may link your subscriber information with data we receive from our partners and other third parties. For example, if you create or log into a WEBSKAN account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.
- In some cases, we ask you to connect to your Gmail account or Yahoo Mail account, in order to invite your contacts to share WEBSKAN with you. In that case, WEBSKAN captures the email addresses, sends an invitation email but doesn’t store or keep these email addresses.
- How does WEBSKAN use my information?
We have specific rules for how and when we use the information we collect and receive. We describe these below.
- What does WEBSKAN do with my information?
We are committed to protecting the privacy of your information. Below, we describe the ways in which we use the information we collect and receive to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to protect the Service for all our users; to contact you; and to administer WEBSKAN Business accounts.
- To provide troubleshooting and customer support, our Customer Support team may need to access your information, such as your account email address and information about the WEBSKAN application you are using.
- As part of our efforts to protect your account and the functionality of the Service, our systems may analyze the emails you send to and from your WEBSKAN account and the contents you share to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a Terms of Service or User Guidelines violation, we may block delivery of or unshare the problematic material, much like a spam filter works for your email inbox.
- If you are an End User of a WEBSKAN Business account, please note that the Account Holder of your WEBSKAN Business account (such as your employer or organization) may have established its own rules regarding End Users’ access, use, disclosure, or retention of data stored in that account. Also note that while an Administrator of a WEBSKAN Business account has access to the End User accounts linked to that WEBSKAN Business account, an Administrator cannot access an End User’s personal WEBSKAN account.
- Would someone at WEBSKAN ever view my Content?
You have control over who sees your Content. We limit the use of your Content to make sure that no one at WEBSKAN can view it unless you expressly give us permission or it’s necessary to comply with our legal obligations. Specifically:
- To help refine or improve the technology, we may ask you for permission to review portions of your Content. Such access to your Content is done only with your express permission and is subject to strict confidentiality rules and data access controls. Choosing to give us such permission is completely voluntary. If you contact our Customer Support team for help with specific pieces of Content in your account (for example, if you can’t find a content you believe should be in your account), we may ask for your temporary permission to look at your Content. This permission terminates when the issue is resolved.
- If we become aware of a potential violation of our Terms of Service, we may suspend or close your account until the problematic material is removed. Under such a circumstance, we would only look at the Content in your account if you give us consent or if necessary to comply with our legal obligations, including to protect the safety of you or any other person.
To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.
- How does WEBSKAN share or disclose my information?
WEBSKAN is not in the business of selling or renting your information. Here are instances when we may disclose your information — and then only the minimum information necessary:
- We do not share your information with any third parties for their own advertising purposes.
- Your Content is private unless you decide you want to share it. You may choose to share using public links or through any of the Service’s features that allow you to share or collaborate on Content (“Collaboration Features”). If you choose to share, we may need to take steps to facilitate your collaboration.
- In the event of a merger, sale, or reorganization of all or part of our business, information covered by this policy may be transferred in connection with that deal.
- How does WEBSKAN respond to legal requests for my information?
We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests.
We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. We will notify you if we believe we are compelled to comply with a third party’s legal demand for your information, and we routinely push back on government orders to delay user notice that we view as overly broad.
In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the Service, or as otherwise necessary to comply with our legal obligations.
- How can I manage my information stored in WEBSKAN?
Consistent with our first law of data protection—your data is yours—in most cases, you can manage your information simply by logging into your account and editing your information directly within the WEBSKAN service.
However, if you prefer, you can contact us at firstname.lastname@example.org to ask us to provide access to, correct, update, or delete your personal information. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request.
- What happens if I want to stop using WEBSKAN?
You can delete your Content at any time, and you can stop using the WEBSKAN service at any time. You must notice that WEBSKAN doesn’t offer an automated process to export your data.
If you delete your Content, it will no longer be accessible to you or others who may access the Service. The WEBSKAN service’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations.
- What happens if WEBSKAN closes my account?
If WEBSKAN deactivates your account due to a TOS violation, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.
- Where does WEBSKAN store my information?
When you use WEBSKAN Software on your computing device, such as by using one of our downloadable applications, some of your data will be stored locally on that device.
When you sync your computing device with the Service, your data will be replicated on servers maintained in France. This means that your personal information will be transmitted to, hosted, and accessed in France.
- How can I contact WEBSKAN?
- Account Holdermeans the person or entity who has contracted with WEBSKAN as either an individual Freemium, Premium or Business user as defined in our WEBSKAN Business Agreement.
- Collaboration Featuresmeans any of the Service’s features that allow you to share or collaborate on Content.
- Contentmeans the text, images, and other data you choose to input, upload, and store in WEBSKAN.
- End Usermeans the individual who uses an account on the WEBSKAN service.
- WEBSKAN Servicemeans the WEBSKAN Software (as defined below) and other products, services and websites hosted or made available by WEBSKAN, including our downloadable applications.
- WEBSKAN Softwaremeans the software hosted on WEBSKAN’s servers and the software we make available to be deployed by you or a third party to enable capturing of Content originating outside the Service
- Paid Service means WEBSKAN Premium and Business and any other WEBSKAN offering for which we collect payment.